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We offer a hassle free exchange policy for your JootiShooti. In case of an exchange, please email us regarding the issue you have faced with the order you have received and a team member will be in touch to resolve the issue. You will be required to mail us the pair along with a filled exchange form (EXCHANGE FORM) at the given address and your exchange pair will be processed in the same way as any new order. To process the exchange, please notify the company within 7 days of receiving your order.

Exchange policy does not apply to used items, sale or discounted items or customized pairs.

Please note, JootiShooti does not entertain any returns or refunds. We do however, provide store credit in case of any price difference or to compensate for any courier charges.

To measure your foot size, draw it on a piece of paper and measure the distance between your big toe and your heel in centimeters. Then follow the above chart under the section length and order your size. JootiShooti runs to the true UK and European Sizes.

If your size is between two sizes, choose the next size up. If you are ordering for chubby or wide feet/toes, again order a size up. Khussas are made to fit snugly, as natural leather expands by about half an inch to take the shape of your foot after 2-3 days of wearing. After a couple of wears, your khussas will mould to the shape of your foot. The more you wear them, the better they will mold.

If you need further assistance with sizing or to custom make any size, you can email us at customercare@jootishooti.com

Super easy to clean! Simply wipe with a slight damp cloth to clean off any dust.